The Customer agrees to all the terms & conditions contained on the waybill and herein. The terms of this agreement shall be binding on both CCL and the Customer. The Customer is not authorized to alter, modify or waive any variations of this agreement. Listed rates are expressed in Canadian dollars, per pound, per individual shipment, covered by a single waybill or electronic manifest from one Shipper to one Consignee.
DIMENSIONS
The combined total length and girth of any piece must not exceed 108" and no single dimension can exceed 120". Any piece exceeding the 108" measurements will be subject to a surcharge of $15.00.
NON-CONVEYABLE
Each piece not capable of travelling on our conveyor system and requiring manual handling will be subject to a surcharge of $16.50.
TAILGATE DELIVERY
A surcharge of $25.00 is applicable to all tailgated deliveries.
MAXIMUM WEIGHT PER PIECE HANDLED
The maximum weight per piece for courier transfer will be 110 lbs. Any pieces tendered weighing more than this limit will be subject to a $ 15.00 surcharge per piece to accommodate specialized handling.
MAXIMUM WEIGHT PER SHIPMENT
The maximum weight per shipment for courier transfer will be 440 lbs. Any shipments tendered to weigh more than this limit will be subject to a $15.00 surcharge per shipment to accommodate specialized handling.
DANGEROUS GOODS
Any Dangerous Goods transported by CCL must comply with all the provisions of the "Canadian Transportation of Dangerous Goods Act." A surcharge of $25.50 will be applied to each waybill of Dangerous Goods. Contact our Customer Service department for clarification on which Dangerous Goods we handle.
CASH ON DELIVERY (C.O.D.)
C.O.D. shipments will be accepted (on a prepaid basis only) at an additional charge of $15.50. The maximum amount allowed for C.O.D. shipments is $5000 per shipment. (Please ensure cheques are made out to the Supplier, not CCL).
DECLARED VALUE/LIMITED LIABILITY
CCL's liability for loss or damage is limited to $100 per shipment, unless a greater value is declared by the Shipper in writing, at the time of shipping, in the space provided on the waybill. The Shipper declares the released value to be no greater than $100 per shipment. Additional declared values beyond $ 100 will be charged at a rate of $4.50 per $100 or part thereof. The maximum allowable declared value is $5000. Certain commodities are prohibited. See Restricted Goods
RESTRICTED GOODS
CCL reserves the right to restrict the handling within its' system of the items listed below. The list of goods below if shipped via CCL, will be at Shipper's risk. CCL will not be responsible for any damage claims: Shipments with a glass content of 30% or more, live animals, insects, plants, fish, human remains (incl. bones), jewellery, original artwork, meat, poultry, cash, stocks, bonds, tobacco, alcohol and explosives.
FREIGHT CLAIMS
CCL must be notified of a claim within 24 hours of the delivery date. The final statement of the claim must be filed within nine (9) months of the delivery date. Please call 1-800-387-3199 to file a claim. Upon receipt of a proper claim form accompanied by the waybill, manifest and invoice, CCL will acknowledge the receipt of the claim in writing to the Claimant within thirty (30) days. Freight claims may not be offset against transportation charges owed to CCL.
C.O.D. CLAIMS
Notify CCL within 14 days of delivery date if you do not receive C.O.D. funds. The final statement of the claim must be filed within nine (9) months of delivery date. Please do not deduct the C.O.D. amount from the transportation charges owed to CCL.
TERMS OF PAYMENT
Payment of services is due upon receipt of invoice. There will be an additional monthly charge of 2.0% for unpaid invoices after 30 days.
PAYMENT OF CHARGES FOR SHIPMENTS
Unless otherwise indicated shipping charges will be billed to the shipper. The shipper agrees to guarantee payment of all charges in the event of non-payment by the receiver or the third party.
LIMITED DELIVERY GUARANTEE
CCL will reimburse shipping charges for shipments delivered late, to regular vault customers, upon a written request from the sender within 15 days of service failure. This guarantee does not apply to shipments delayed due to causes beyond CCL's control.
MINIMUM BILLING
All invoices are subject to a minimum billing charge of $35.00, inclusive of freight charges.
CUBE / REWEIGH
CCL reserves the right to reweigh shipments despite the declaration of weight on the shipping document. The calculated cubic (dimensional) weight will be applied if it is greater than the recorded weight. All charges are based on a minimum density of 10 lbs. per cubic foot. Dimensional weight is calculated by multiplying length x width x height (in inches) of each package and dividing by 172.8. (i.e. 25 x 25 x 25 = 15,625 divided by 172.8 = 90 lbs. cubed weight).
ADDRESS CORRECTION
If CCL is unable to initially deliver any shipment because of an incorrect address we will make a reasonable effort to determine a correct address. The Shipper will be notified of the correction and an additional charge of $7.50 will be applied for delivery (or attempted delivery). CCL assumes no responsibility for the inability to complete delivery under such circumstances.
MISSING / INVALID ACCOUNT NUMBER
An additional charge of $7.50 will be incurred if the account number for the bill-to party is missing or invalid.
REBILLING
A rebilling charge of $7.50 will be applied for Shipper's errors.
NON-VAULT CUSTOMERS
A non-vault surcharge of $7.50 will be applied when shipping to or from a Customer that does not have a CCL vault.
FUEL SURCHARGE
CCL reserves the right to institute a fuel surcharge on all shipments, without prior notice. This surcharge will be applied for such periods as CCL deems necessary.
MAXIMUM PIECES PER SHIPMENT
CCL will handle a maximum of 4 pieces per shipment. Any pieces destined from the same Shipper to the same Consignee on the same date of shipment must travel on a separate waybill.
MAINTENANCE CHARGES FOR VAULTS
Cardinal Couriers Ltd. will charge a $21.00 maintenance charge per month per vault installed to maintain up-keep on vaults.
NORTHERN BOUND ZONE
CCL shipments originating or being delivered in the postal codes listed below will be charged the corresponding dollar amount.